Your Lisbon, looked after

Two very different ways to stay with us, both handmade. Our Suites are a single design-led property in Santos — rooms and suites each named after a Portuguese grape variety, with private bathrooms, a reception on the ground floor, and a handmade breakfast each morning. It's the right choice if you'd like a hotel-style stay with a front desk and someone to greet you. Our Apartments are 17 individual, self-catering homes spread across five Lisbon districts — you get your own kitchen, more space, and self check-in, ideal for longer stays, families, or travellers who want to live like a local. Whichever you pick, it's the same warm, direct-with-us hospitality.

It depends on the rate you booked — you choose which one suits you at booking, and you'll see the exact terms before you pay: - Free cancellation (Flexible): cancel free of charge up to the deadline shown for your stay — up to 5 days before check-in for the Suites, up to 14 days before arrival for the Apartments. We take the first night as a deposit at booking and settle the balance at check-in. Any charge for a late cancellation or no-show is always shown before you book. - Best price (Non-Refundable): our lowest direct rate, paid in full today. It can't be changed, cancelled or refunded — that's the trade-off for the best price. It's only offered when your check-in is at least 21 days away. Booked through Airbnb, Booking.com or another platform? Their own cancellation terms apply — please manage those bookings through the platform you used.

It depends on the rate you choose at booking: Free-cancellation (Flexible) rate — we take the first night as a deposit when you book, and you settle the balance at check-in. Best-price (Non-Refundable) rate — the full amount is charged today, in exchange for our lowest direct price. This rate is only offered when your arrival is 21+ days away, and it can't be changed, cancelled or refunded. Either way, you'll see exactly what's due today and what's due at the property, itemised, before you confirm. Payments are handled securely through Stripe.

It depends on the space. Most of our 17 apartments and our suites are sized for couples and small groups. Our largest single units sleep 6 — that's the Sé Cathedral 1 and Chiado · Rossio Square 1 apartments. The Príncipe Real apartment (the one with the private pool) sleeps 4, and in the Suites the Family Suite sleeps 5. Each unit's page shows its exact capacity. If your group is larger than any single space, we can help you combine rooms — just ask and we'll find the best fit.